Learn how to deliver exceptional customer experiences that drive revenue and profitability. John utilizes engaging storytelling, real-life examples, and expert interviews to teach you how to create memorable moments that will turn your customers into raving fans.

In 1810 England’s Mage Society, Miss Phoebe Eaton begins her training as a Vampire Hunter.

An impulsive decision brings New York attorney Barrett Brockbank face-to-face with a young widow named Agata. Nothing about her life on a decrepit estate along the Mississippi makes sense. So why is this man of reason drawn to her? And who actually needs who?

Georgetown, an historic and upscale area of Washington, DC, has reinvented itself time and again. Will it inspire a resident, Annie Gillette to reinvent herself in the face of personal loss, an amorous friend…and murder, when one of Georgetown’s secrets is uncovered?

Scarlett is trying to save her grandfather’s farm but the place is a mess. Hudson, a cowboy mechanic, offers to help fix up the broken down cars on the ranch. Can Hudson fine tune Scarlett’s heart as they work together? Or will it backfire and make everything worse?

Content in her spinsterhood, Eloise Lennox is summoned to Draycott Manor, where the icy Duke, Graham Morland, hides from the world. Haunted by a tragic past, Graham has locked away his heart, but Eloise’s arrival stirs something he thought long buried.

Join Josie on a heartwarming journey to make her deepest Christmas wish come true!

Numerous folk tales, myths, and legends connected to Mount Kumgang delighted people for many generations. But the story in this book is concerned with raiders of diamonds from the Temple during the Japanese occupation of 35 years.

Becoming a hero is one thing, but when Peter McAdam takes on the case of a missing teacher, he enters a world of danger, deceit, and duplicity.

Lindsey is caught between two former soldiers, a shaggy gardener, and a sleek chef. Which one can she trust?

A rich, layered story about love, identity and self-discovery . . . This compelling story, set in the breathtaking landscapes of Scotland and Michigan, weaves together journeys of four protagonists as they navigate identity, ancestry, and the haunting echoes of history.

Alchemy made them slaves. Only their magic can free them.

Ever wondered what it’s like to live aboard a starship? It was the only life Ethan knew. Now he treads on soil and feels the wind and rain for the first time. But the new planet is not the paradise the scientists predicted.

She’s a very pregnant widow, carrying around a truck load of guilt. He’s an accountant, bitter over his dream of publishing a novel having been hijacked. A cozy cabin resort in the Ozarks is the perfect place to seek peace. That is, until they recognize each other . . .

Picture this book as your personal finance GPS, guiding you through every twist and turn, and transforming financial stress into financial success—all that in just 7 steps!

Vietnam vet seeks revenge on former mentor turned Chicago drug lord while cops race to stop a brutal drug war. Hidden motives collide in a thrilling and explosive tale set in 1987 Chicago.

The problem with Shem, Mahrree—with everyone, Perrin concluded—was that they couldn’t see what he did.

Fighter pilot Beau Ward was always willing to bend the rules to get the job done. His “independent” attitude got him bounced around the Federation Fleet for years—until he took it too far.

Navy SEAL Austin Burke must protect his best friend’s sister, Marianna Suarez, from a dangerous threat that puts her life at risk. As they work together to safeguard her mother’s priceless paintings, they can’t deny the intense attraction between them.

When a death in the Sanders family leaves their power and secrets up for grabs, centuries’ old rumors begin surfacing. Addy Sanders discovers sinister reasons for her family’s involvement with the Akori—a group of ancient time shifters.